How we ask before texting
JEMA Move · JEMA MOVE, Inc
Effective October 12, 2026
Only a link you request
A recipient asks a JEMA Move staff member for the customer or hauler website link. The staff member explains the text message and obtains verbal permission before sending. This process does not authorize prospecting invitations, recurring texts, or promotional campaigns.
Example conversation
Recipient: Please send me the JEMA Move hauler website link.
Staff: You asked for the JEMA Move website link. May JEMA Move send one text with that link to the mobile number you provide? This does not sign you up for recurring messages, and agreeing is not required to use our service. Message and data rates may apply. You can reply STOP to opt out or HELP for messaging assistance. You can also get help at jemamove.com/help. Our text message terms are at jemamove.com/legal/text-messages and our text message privacy notice is at jemamove.com/legal/text-messages/privacy. Would you like to review those before deciding? Do you agree to receive this one text?
Recipient: Yes, please send me that one link.
The staff member confirms the recipient’s phone number and selected website. If the person declines, is unsure, or does not give an affirmative answer, staff do not send a text. The same conversation applies when a person asks for the customer website.
How staff record permission
In the Operations Console, authorized staff enter the number, select the requested website, and check “This person asked to receive the invitation” before sending. Changing the number clears that confirmation. Sending without confirmation is rejected.
The private sending record identifies the staff member, time, selected website, and recipient through a protected phone identifier. The checkbox records the staff member’s attestation; JEMA Move does not record the conversation or store an audio recording of the recipient’s answer.
The requested text
Hauler website
Welcome to JEMA Move! Let's get moving. Tap to join us:
https://haulers.jemamove.com
Reply STOP to opt out.
Customer website
Welcome to JEMA Move! Let's get moving. Tap to join us:
https://jemamove.com
Reply STOP to opt out.
After the message
There is no recurring enrollment. A recipient can reply STOP to opt out. Staff must not resend to an opted-out number or use this permission for a different purpose. For help, contact support@jemamove.com or 1-888-982-0806.